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Privacy Statement


IMAGEM respects the privacy of those who visit our websites and use our products. Our  privacy policy is in accordance to our general terms and conditions. This page describes how we processes your data in the context of our business operations.

Registration & Processing

We process data in our CRM system, such as your name, address, phone number, email, or other business data that you provide on your own accord. We register information of business nature that you provide in the context of professional exchange of data for the purpose of (possible) purchase and use of IMAGEM’s products and services.

The said information is recorded when you order or register software, data, or services; when you subscribe to newsletters; when you register for a training or event; or when you send us a message requesting a response.


Purposes of Processing

We ensure that relevant data remains confidential, and the information is only use for purposes of IMAGEM. The data is used for:

  • To facilitate transactions and correspondence between IMAGEM and you.
  • To provide you with information about the products supplied or updates thereof.
  • To provide technical and product support to you.
  • To register your partipation and inform you as a participant in events or training.
  • To send product information, event information and newsletters to you, unless you notify us that you do not wish to receive these materials. You can notify us by using the option ‘unsubscribe’ within newsletters.
  • For internal analysis purposes

Data is not collected or used for purposes other than those described above, unless IMAGEM has received your permission in advance.

Provision of Data

IMAGEM can provide data to its suppliers and processors authorized by IMAGEM, but only to promote good service provision. It requests those suppliers and processors to ensure comparable protection of confidential data, insofar as this does not follow directly from their own privacy statements or privacy policy. IMAGEM has concluded processor agreements with processors (such as suppliers of CRM system, email marketing program, evaluation tools). 

Data is only stored in the EU or in third countries with an appropriate level of protection as established by the European Commission. IMAGEM will not share data to other third parties, except when IMAGEM is obliged by law to pass on your data to competent authorities or is requested to do so by a government body.

Retation of Data

IMAGEM stores your data in Europe or in third countries with an appropriate level of protection, as established by the European Union, and no longer than necessary for the above-mentioned purposes. The retention period depends on the purposes for which the data was collected or used. Data that is no longer necessary will be blocked or deleted.

Blocked personal data in the CRM system is still available within the organisation for a maximum of 1 year after blocking, after which it will be moved to a non-accessible archive for legal obligations and analysis purposes.


IMAGEM will take appropriate technical and organisational precautions to ensure that your personal data is protected from unauthorized access, use or disclosure. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us through email >>

Website en cookies

To enable our systems to recognise your devices and provide you with functions that allow you to find what you are looking for faster, and improve our website, we use cookies through Google Analytics. The visitor’s IP address is stored anonymously, among other things. However, it is possible to use our website without being measured anonymously by these analytical cookies. You can choose to opt-out of Google Analytics. Note that nothing visible happens after clicking on the link, but the opt-out is active. This opt-out function is not available for mobile devices. 

The IMAGEM website may contain links to third party websites or web pages, such as our partners, customers. We are not responsible for any cookies of third parties or for the privacy policy of the websites of those same third parties. You must hence refer to the privacy statements on all such websites or webpages.

We use the email marketing program Spotler for our mailings, forms, surveys, and some landing pages. We collect data from anyone who reads our mailings to improve the quality of information. For example, we analyse which topics are viewed the most. This data is for analysis purposes only and is stored and used only within IMAGEM and is not shared with any third-parties.

What are your rights?

You are entitled to know what personal data we are processing about you. If you believe that the information we have about you is incorrect or invalid you have the right to ask for it to be updated and even deleted. If you wish to view or update your personal data, you can contact us at We will correct or delete our records of your data after a verification of the requested change. If, for any reason, should you have the opinion that IMAGEM following its policy correctly, please contact us at You Also hold the right to file a complaint with the Dutch Data Protection Authority.

Privacy Policy Version

We may change our privacy policy from time to time. In case of change, the updated version of the privacy policy will be posted on this page. We recommend that you visit the privacy statement and terms and conditions page regularly. Previous versions of the policy can be requested from IMAGEM.

Last updated: May 25, 2018


The conditions of this disclaimer apply to the IMAGEM website By using the stated website, you agree to this disclaimer. Dotka Software B.V. (hereinafter: IMAGEM), holds the rights to the content of this website, including the intellectual property rights. The content of this website includes texts, layout, images, logos, (image) brands, audio and/or video files, photos, articles and/or other information. Copying, adaptations, edits, changes of all or parts of the website in any form or in any way without the prior written consent of IMAGEM is forbidden, with the exception use by private individuals for home use or non-commercial use.

IMAGEM strives to keep the content of this website as updated, accessible, correct, and complete, as possible. The content of this website is purely informative, does not constitute an offer and no rights can be derived from the content of this website.

This website may contain links to websites or to web pages of third parties. IMAGEM has no control over the content or other characteristics of these websites and pages of third parties and is in no way liable or responsible for their content (read website and cookies section).

Use of personal data through this website

IMAGEM uses Google Analytics for analysing cookies on this website. An agreement for processing the information has been concluded with Google, and visitors’ IP addresses are stored anonymously. We do not share the data collected using cookies with other parties, including Google or within othe Google products. The cookies are used to improve the IMAGEM website so that visitors can find what they are looking for as quickly as possible.

It is possible to use our website without being measured anonymously by these analytical cookies. You can choose to opt-out of Google Analytics. Note that nothing visible happens after clicking on the link, but the opt-out is active. This opt-out function is not available for mobile devices. All rights are reserved. Dutch law applies to this disclaimer.

Last updated on May 25, 2018